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Ingrid Mae out in the fields on her Kemps Creek farm

Ingrid Mae – Australian Country Singer

If “Holy Smoke” was the outlaw cry then “Closing Time” takes us back to the hideout for the gritty after-party with songs like “Like it’s Over” and “Poor Little Thing”.

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We want you to be thrilled with your Ingrid Mae merchandise, but we understand that circumstances may arise. Here’s our Refund and Return Policy for Ingrid Mae Shop:

Refunds:

  • Full refunds are available within 30 days of purchase.
  • Items must be in their original condition, unworn, and with tags attached.
  • Refunds are issued to the original payment method.

Exchanges:

  • We gladly offer exchanges within 45 days of purchase.
  • Items for exchange should be in their original condition and include all packaging.

Return Process:

  1. Contact Us:
    • Reach out to our customer service team at office@ingridmae.com with your order number and reason for return/exchange.
  2. Approval Confirmation:
    • Await confirmation from our team with instructions on returning the item(s).
  3. Packaging:
    • Securely pack the item(s) in their original packaging.
  4. Shipping:
    • Ship the package to the provided address.
  5. Processing Time:
    • Once received, please allow 14 business days for us to process your return/exchange.

Additional Information:

  • Original shipping fees are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the return is due to our error.
  • For damaged or defective items, please contact us within 7 days of receipt for assistance.

At Ingrid Mae, we value your satisfaction. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team at office@ingridmae.com . Thank you for supporting Ingrid Mae’s music!